Refund policy
At Alagini, customer satisfaction is our top priority. Every saree we dispatch goes through a detailed quality check before shipping.
However, in the rare event that you receive a damaged, defective, or incorrect product, we ensure that your refund process is smooth and transparent.
Refund Eligibility
- Refunds are applicable only in case of damaged, defective, or wrong product delivery.
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To be eligible for a refund, customers must:
- Raise a Return Request Within 48 Hours of Delivery
- Provide Complete Unboxing Video Clearly Showing Mismatch or Defective Product
- Ensure product is unused and Unwashed with All tags Intact
Refund Process
- Once your return request is approved, a reverse pickup will be scheduled within 48 hours
- Please Note that the Shipment May Take upto 10-12 Days To reach Our Warehouse, We Appreciate your patience
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After the product reaches our warehouse, it will undergo a quality check to verify its eligibility for refund. If Approved Refund Will be Initiated in 24 Hours!
All The Refunds Are Subject to Terms and Conditions in Our Return and Exchange Policy!
Important Notes
- Do not Accepts Parcels With Tampered Packaging Please Contact Us immediately In Any Such cases.
- Alagini reserves the right to reject a refund if the returned product fails the quality check or doesn’t meet eligibility conditions.
- Shipping Delayed Caused By Courier Partners Are Not Eligible For Refunds
At Alagini, we value your trust and appreciate your patience while we ensure every refund is handled with care and fairness.
